After spending many years working for large national vending operators, we began to notice a troubling pattern — poor service, subpar products, and frustrated customers. Too often, we saw businesses left waiting for days just to have a machine looked at, only to be told the engineer didn’t have the right part. It felt impersonal and inefficient — and we knew there had to be a better way.

So, in 2004, we decided to take a different approach. We started South Coast Vending Sussex with a simple but powerful goal: to provide fast, friendly, and reliable vending services that genuinely put customers first.

By working within a focused local area, we’re able to keep our promise of being on-site within 4 hours in the event of a breakdown. Our vans are fully stocked with a wide range of spare parts, so we can fix most problems on the spot — no waiting around, no second visits.

But it’s not just about fixing machines. Every time we visit, we make it a point to speak directly with our customers. Whether it’s adjusting the coffee strength, increasing cup size, lowering the temperature, or restocking with a unique snack request — we’re always happy to go the extra mile. These little touches make a big difference, and it’s why so many of our clients say our service stands head and shoulders above the big, faceless national providers.